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Privacy Policy

Introduction

Wisfig ("Wisfig," "we," "us," or "our") is committed to protecting the privacy of individuals who visit our website, wisfig.com, or otherwise interact with our web design and SEO services. This Privacy Policy describes the types of information we may collect, how that information is used, and the choices available to you regarding your personal information.

This policy applies to visitors, prospective clients, and existing clients who access wisfig.com, submit an inquiry or contact form, or otherwise communicate with Wisfig through the website. It covers personal information you may choose to provide to us directly, as well as certain information collected automatically through your use of the site, as described in the sections below.

This Privacy Policy is effective as of the date it is published on this page. We encourage you to read this policy carefully. By continuing to use wisfig.com, you acknowledge the practices described in this document.

Information Collection

We collect personal information in two general ways: information you choose to provide directly to us, and information collected automatically when you visit or interact with wisfig.com.

Information You Provide Directly

When you submit a contact form, request information, or otherwise communicate with us through the website, we may collect the personal information you choose to include, such as:

  • Your name
  • Email address
  • Phone number
  • Business name and website address, where applicable
  • Any additional details or messages you choose to include in a form submission or email

This information is provided voluntarily by you and is not collected unless you actively submit it to us.

Information Collected Automatically

As with most websites, certain information is collected automatically as part of normal website operation and through analytics and log files. This may include:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Referring and exit pages
  • Pages viewed, time spent on the site, and general usage patterns
  • Date and time of access, collected via server log files

This automatically collected information is generally gathered through standard web server logs and analytics tools, and through cookies and similar tracking technologies, which are described in further detail in the Cookies and Tracking section of this policy.

Information Use

We use the personal information described in this policy for legitimate business purposes connected to operating Wisfig and providing our web design and SEO services. These purposes include the following.

  • Responding to inquiries: to reply to messages submitted through our contact form or sent directly to us, and to answer questions about our services.
  • Providing requested services: to prepare proposals, scope projects, and deliver the web design, SEO, or related marketing services you request from us.
  • Operating and improving our website: to maintain site functionality, understand general usage patterns, and make improvements to content and performance based on aggregate trends.
  • Service-related communications: to follow up on an inquiry, share project updates with existing clients, or send administrative messages related to a service you have requested.
  • Marketing and promotions: with your consent or where otherwise permitted, to send occasional information about our services, offers, or updates that may be relevant to you.

If you receive marketing communications from us and no longer wish to do so, you may opt out at any time by following the unsubscribe instructions included in the communication or by contacting us directly using the information provided on this page. Opting out of marketing messages does not affect service-related communications tied to an active inquiry or project.

Cookies and Tracking

Like most websites, wisfig.com uses cookies and similar tracking technologies, such as web beacons and local storage, to support basic site functionality and to help us understand how visitors use our website.

A cookie is a small text file placed on your device by your web browser when you visit a website. Cookies allow a site to recognize your browser, remember certain preferences, and collect information about how pages are used.

Types of Cookies We Use

  • Necessary cookies: required for core website functions, such as loading pages correctly and maintaining basic security. These cannot be disabled without affecting site operation.
  • Performance and analytics cookies: used to understand general traffic patterns, such as which pages are visited and how long users spend on the site, so we can maintain and improve wisfig.com.
  • Functional cookies: used to remember choices you make while browsing the site, where applicable, to support a more consistent experience on return visits.

We do not use cookies to collect sensitive personal information, and any data gathered through analytics cookies is used in aggregate to understand website performance rather than to identify you individually.

Managing Cookies Through Your Browser

Most web browsers allow you to control cookies through their settings, including viewing which cookies are stored, deleting existing cookies, and blocking cookies from being set in the future. You can typically find these controls in your browser's privacy or security settings menu.

If you choose to disable or block cookies, some parts of wisfig.com may not function as intended, and certain features or pages may load or display differently. Because cookie management options vary by browser and device, please refer to your specific browser's help documentation for instructions on adjusting your cookie preferences.

Data Sharing and Disclosure

We do not sell your personal information to third parties. Wisfig may share the personal information described in this policy only in the limited circumstances outlined below, and only as reasonably necessary to operate our business and provide our web design and SEO services.

Service Providers

We may share information with third-party vendors and service providers who perform functions on our behalf, such as web hosting, website analytics, email delivery, and form submission processing. These providers are given access only to the information needed to perform their specific function and are not authorized to use your information for their own independent purposes.

Legal Requirements

We may disclose personal information if required to do so by law, regulation, legal process, or governmental request, or where we believe in good faith that disclosure is necessary to comply with a legal obligation, protect the rights or safety of Wisfig, our clients, or others, or investigate and prevent fraud or security issues.

Business Transfers

If Wisfig is involved in a merger, acquisition, sale of business assets, or similar transaction, personal information may be transferred to the involved party as part of that transaction. We would expect any successor entity to continue to handle your personal information consistent with this Privacy Policy, or to notify you of any material changes.

Aside from the circumstances described above, Wisfig does not share your personal information with outside companies for their own marketing purposes without your consent.

Data Security

Wisfig takes reasonable steps to protect the personal information we collect from loss, misuse, and unauthorized access, use, alteration, or disclosure. We implement a combination of administrative, technical, and physical safeguards designed to protect your information consistent with the sensitivity of the data involved and standard industry practices for a website of this type.

  • Encrypted transmission: wisfig.com uses industry-standard encryption technologies to help protect information submitted through our contact forms and other data transmitted between your browser and our website.
  • Access limitations: access to personal information we collect is limited to personnel and service providers who have a legitimate business need to handle it in connection with responding to inquiries or delivering our services.
  • Routine safeguards: we use reasonable technical measures, such as secure hosting practices and routine maintenance, to help guard against unauthorized access to our systems and the information stored on them.

While we work to maintain appropriate safeguards, no method of electronic transmission or storage is completely secure, and we cannot guarantee the absolute security of information you submit to us. You transmit information to us at your own risk, and we encourage you to take reasonable precautions when sharing personal information online.

If you have reason to believe your interaction with wisfig.com is no longer secure, or if you have questions about the safeguards described here, please contact us using the information provided later in this policy.

User Rights and Choices

Depending on your state of residence and applicable law, you may have certain rights regarding the personal information Wisfig holds about you. Where applicable, including under the California Consumer Privacy Act (CCPA) for California residents, these rights may include the following.

  • Right to know/access: the right to request confirmation of whether we hold personal information about you and to request a copy of that information.
  • Right to correction: the right to request that we correct inaccurate personal information we maintain about you.
  • Right to deletion: the right to request that we delete personal information we have collected from you, subject to certain exceptions permitted by law, such as information we need to retain to complete a requested service or comply with a legal obligation.
  • Right to opt out of marketing: the right to stop receiving marketing or promotional communications from us at any time.
  • Right to non-discrimination: the right not to receive discriminatory treatment for exercising any of the privacy rights described in this policy.

Wisfig does not sell personal information, as described earlier in this policy, so no opt-out of sale request is applicable to our practices.

How to Exercise Your Rights

To make a request to access, correct, or delete your personal information, or to opt out of marketing communications, please contact us using the information provided in the Contact Information section of this policy. When you contact us, please describe your request and provide enough detail (such as your name and the email address or phone number associated with your inquiry) so that we can locate and verify the information connected to you.

We will respond to verified requests within the timeframe required by applicable law. In some cases, we may need to ask you for additional information to verify your identity before fulfilling a request, in order to protect your personal information from unauthorized access.

If you have submitted a marketing communication opt-out and continue to receive service-related messages tied to an active inquiry or project, this is separate from marketing and reflects ordinary communication about a service you have requested, as described earlier in this policy.

Children's Privacy

Wisfig's website and services are intended for business owners, marketing decision-makers, and other adults seeking web design, SEO, or related marketing services. Our website and services are not directed to children, and we do not knowingly collect personal information from individuals under the age of 13.

If we become aware that we have inadvertently collected personal information from a child under 13 without the verification of parental consent, we will take reasonable steps to delete that information as promptly as possible. If you believe a child under 13 has provided us with personal information through wisfig.com, please contact us using the information provided in the Contact Information section of this policy so we can address the matter.

Policy Changes

Wisfig may update this Privacy Policy from time to time to reflect changes in our practices, the services we offer, or applicable legal and regulatory requirements. When we make material changes, we will post the revised policy on this page and update the effective date accordingly.

Any changes to this Privacy Policy become effective as soon as the revised version is posted on this page. We do not separately notify individual users by email or phone when the policy is updated, so we encourage you to review this page periodically to stay informed about how we collect, use, and protect your personal information.

Your continued use of wisfig.com or continued communication with Wisfig after a revised Privacy Policy has been posted constitutes your acknowledgment of the updated terms described in that version of the policy.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or the personal information Wisfig holds about you, please contact us using the details below.

Wisfig 2272 Sierra Meadows Dr, Ste B Rocklin, CA 95677

Email: admin@wisfig.com Phone: (530) 249-0098

When contacting us about a privacy-related matter, please include enough detail about your request so that we can identify the information connected to you and respond appropriately.